I purchased the product but haven’t received my download link.

Immediately after your payment is verified/accepted in the purchase process you should be taken to a page with a link to download your product. Additionally, you received an email receipt for your purchase and a second email with a link to download the product(s).

If you haven’t received the email with a download link please do the following:

Make sure you are checking the email account that you provided when you purchased the product.

Check your junk mail/spam folder for the download link email.

If you still can’t find the download email, send your purchase receipt number, name and date of purchase (from your purchase receipt) to [e-mail].