Refunds – 30 days
You may return the item within 30 days from the order date for a full refund of the purchase price, minus any currency exchange fees. We hope you understand that this policy only applies if you have not attempted to take an associated exam and have not made significant progress with the course. If 30 days have passed since your purchase, unfortunately we can’t offer a refund or exchange.
Refunds for self-study online courses are subject to verification through our partner that the associated exam has not been attempted or completed. All refund requests must be made in writing to firstname.lastname@example.org. Please allow two business days for processing once your request has been made. Refunds are issued Monday through Friday, during regular business hours.